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Using HelloReport

How to use the app and tips on how to get the most out of the software.

Categories

Using the Tenant Portal

A tenant guide for reviewing and signing a report.

How To Clear Mobile App Cache

Clear your app cache to reduce storage.

What Do The Different Mobile App Icons Mean?

Understanding the different icons on the mobile app and how they can indicate the progress and location of your report.

Copy Data From a Previous Report

Copy a report or create a comparison report.

Create a New Report

Start a new report in just a few clicks.

Add, edit or delete a property

A guide on managing your property list.

Lock, Sign & Send Reports to Tenants on The Mobile App

Send a report to tenants from your mobile.

How To Edit Tenant Details

Edit tenant information after sending the report for signatures.

How To Enable Speech-to-Text

Reduce the time spent typing - use the speech dictation tool.

How To Clear Your Desktop/Browser Cache

A guide on clearing the cache on different internet browsers.

Lock, Sign and Send Reports on the Web App

A guide on finalising your report.

Adding Addendums To a Completed Report

Add additional information after the report is complete.

How to Add, Edit or Delete a Defect

See any issues? Add a defect.

Send Completed Reports To Any Email Address on The Web App

Manually send reports via email.

Create a Comparison Check Out Report

Compare your inventory and check out findings in one report.

Add, Edit and Delete Items

Add, edit and delete items in the mobile app.

Adding and Deleting Photographs in Reports

Edit photos on the mobile app or website.

Update The HelloReport Mobile App

HelloReport is available on both iOS and Android.

Add, Edit or Delete a Client

A guide on managing clients and landlords.

Force Complete Report If All Tenant Signatures Have Been Received

Complete the report early on mobile and website.

How To Add a New Branch and Associate Properties

Keep your properties and reports organised with their company branches.

Add Meter Readings, Keys and Detector Information on the HelloReport Mobile App

Add information about meters, kets and detectors in just a few clicks.

Upload a Report To The Website From The Mobile App

Upload your reports to continue editing on your desktop.

Sync Settings & Dictionary In The Mobile App

Sync any changes made on the website to your mobile app.

Send a Report From The Website To The Mobile App

Download a report to any mobile and continue editing.

Change The Date of a Report On The Mobile App

Move your appointment date forward or backwards in a few simple steps.

Change Report Assessor On The Web App

Change who signs and locks the report.

Send Reports To a Nominated Email Adress Wen Completed

Automatically email the report once completed.

Photograph Limits of a Report

Check your photo limitations for each report section.

What are Checklists?

Add and customise checklist questions for your team. You won't forget those important tasks again!

How To Change The Property Address of a Report

Change the property address of an in progress or completed report.

How To Integrate with SME Professional

Sync your property portfolio with HelloReport.

Complete Report On Mobile Without Adding Tenants

Add blank tenant signatures spaces and complete the report straight from the mobile app.

What Is The Notes Section For?

Add any additional information or thoughts that cannot be added anywhere else.

Add Custom Inspection Areas On Mobile

Customise your report on the mobile app.

Send Reports To a Client / Landlord Automatically When Completed

We'll send the email for you automatically to reduce your admin. Associate your clients with properties in seconds.

Describe an Inspection Area or Item

Add descriptions to your report.

Add, Edit, Duplicate and Delete Inspection Areas

Add, edit, duplicate and delete inspection areas on the mobile app.

View Tenant Signatures Status On Mobile

Manage the tenant portal from the app.

Download Report PDF's To Mobile and Share Reports After Completion

Share the report PDF via your mobile.

Hide/Show Items In Report Mobile

Add items for a more detailed report.

How To Delete a Report

Delete reports that are no longer needed on the website or mobile app.

Re-order Areas and Items On The Web App

Change the order of your report after uploading to the website.

Download a Draft PDF

Download a draft PDF before signing and locking the report.

How To Automatically Save Images To Your Device

It's great to have a photo back up. Begin automatically saving photos to your device in a few simple steps.

Add Properties In Bulk

Import your property portfolio on the website. No need to add properties individually!

Copy Area/Item Descriptions On The Mobile App

Copy your area/item descriptions into other similar areas.

Discover why HelloReport is the best solution for all your property reports

Find out more by booking a live demo with a member of our team today.

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