How To Change The Property Address of a Report
If The Report Is Still In Progress
1
If your report is still in progress and has not been signed/locked, and there's no existing reports for the current property address, you can easily change the address on the website. Go to the report > link icon.
2
When there are no existing reports, the address can be amended. Click Update to make the changes.
3
If there is an existing report, see the alternative method below.
If The Report Is Complete or There's Existing Reports
1
Ensure the report has been completed.
2
Either on the mobile or website, go to Start Report and ensure the new report being created has the correct property address.
3
Toggle on Copy structure & data from previous report. Click here for a Helpdesk guide that explains copying reports across in more detail.
4
Locate the previous report with the incorrect address.
5
Copy defects and photos across.
6
The contents of the report will be copied across to a new report with the correct address.
Updated on: 31/08/2023