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Customer Q&A

Citadel Property Company

Citadel Property Company is a company where good process, efficiency and compliance is critical. We asked about their experience so far.

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What impact has HelloReport made to your inspection process?

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HelloReport, has enabled us to reduce the paper trail in our business and speed up the process of capturing information onsite.

We are currently looking to expand the use of HelloReport to other areas of our asset management portfolio and achieve process improvements. We were looking for greater efficiency and the ability to create report templates to suit the different types of inspections we carry out. 

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We have successfully achieved time savings and embedded an inspection process that the whole team follows and is easy to teach new members. We are exporting data from our management system and setting up inspections quickly in HelloReport.

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What is/are the standout features of HelloReport from your perspective?

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Flexibility without a doubt. We manage residential and other types of assets owned by various landlords. Being able to set up templates that present inspection results the way we want, and to customise HelloReport settings to reflect our diverse portfolio and our different types of inspection is brilliant.

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HelloReport has powerful features enabling you to create fully compliant and robust property condition reports in a fraction of the normal time.

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What factors helped you decide to choose us?

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Ultimately, we wanted to work with a business that would listen, help, and support us achieve good results. 

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HelloReport is easy to use, reliable and incredibly flexible.

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The key is knowing what you want, and the team at HelloReport are great to work with to help you get there. We can see how the HelloReport app is constantly being improved. Inspections is the focus of HelloReport, and it shows!

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Are you ready to Transform your Property Inspections?

Let us show you how HelloReport can help streamline your property inspections.

Trusted by some of the UK's most forward thinking agents

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We have struck up an incredible mutually beneficial working relationship and I have yet to find a team or product on the market that rivals HelloReport.

Kevin Fraser

Director of Property Management - D J Alexander

Discover why HelloReport is the best solution for all your property reports

Find out more by booking a live demo with a member of our team today.

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